Terms & Conditions
Last updated November 2026
Tickets
Tickets are for the date and departure time chosen at booking. Each departure seats up to 26 guests. Please arrive at the Hyatt Regency Greenville about 10 minutes early; the trolley leaves on schedule.
Children 3 and under ride free. Tickets are not for resale.
Pricing and fees
Prices are shown in US dollars. A 3% processing fee is added to card payments at checkout. Walk-up tickets are sold at the same rates, subject to available seats.
Changes and cancellations
To change or cancel a booking, contact us. Route stops depend on each home's displays and may change. If we must cancel a departure, we'll contact you to rebook or refund.
Packages and partners
Dinner and hotel packages include services provided by partner businesses, which are subject to their own policies and availability.
On board
Please stay seated while the trolley is moving and follow the driver's instructions. Children must be accompanied by an adult. We may refuse service to guests whose behavior puts others at risk.
Contact
reservations@eastsidetransportation.com · (864) 609-5466